How Nakshatra Kids' Video Call Shopping Service Works: A Step-by-Step Guide

Can you actually buy the right size dress for your baby without stepping into a store? Yes, you can. Nakshatra Kids solves this with video call shopping: a live video session where a real stylist shows you outfits, checks fit details with you, and helps you order the right piece from wherever you are.

This guide walks through exactly how the service works, who it's built for, and what to expect on your first call.

What Is Video Call Shopping at Nakshatra Kids?

Video call shopping is a live, one-on-one video consultation with the Nakshatra Kids team. Instead of scrolling through product photos alone, a stylist walks you through real outfits over video, answers your questions, and helps you pick sizes and designs in real time.

Nakshatra Kids LLP has run this service alongside its physical store since the brand started in 2012. The store is based in Kodakara, Thrissur, Kerala, and is known locally as one of the largest dedicated kidswear retailers in the state, serving families across birthday wear, party wear, festive outfits, and baptism sets for children up to age 10.

The video call option exists for one simple reason: parents who can't visit the Thrissur store in person still want the same guided, personal shopping experience.

Why Parents Are Choosing Video Shopping Over Regular Online Orders

Online kidswear shopping has grown fast in India. The India kidswear market was valued at USD 11.1 billion in 2025 and is projected to reach USD 17.4 billion by 2034, according to a 2025 IMARC Group report. More parents are buying children's clothing online every year.

But online apparel shopping has a well-known weak point: sizing. Fashion and apparel returns run between 25% and 40% in Indian e-commerce, the highest return band of any product category, based on data cited by GoKwik and ClickPost. Coresight Research found that size and fit problems drive 53% of all apparel returns. A photo and a size chart can't tell you how a fabric drapes or how a frock will sit on a specific child.

Video call shopping closes that gap. A stylist can:

• Hold up the actual fabric and show its texture and color under real light.
• Compare two or three sizes side by side while you watch.
• Answer questions about length, embroidery, or comfort on the spot.
• Suggest alternatives instantly if your first choice is out of stock.

This kind of guided, video-based buying is also part of a bigger shift. The global live and video commerce market was worth close to USD 1 trillion in 2024 and is projected to grow to USD 3.7 trillion by 2030, a 24% annual growth rate, according to research compiled from McKinsey and Ark Invest. Nakshatra Kids' service brings that same real-time, human-guided model down to a single-brand, personal styling call.

How Nakshatra Kids' Video Call Shopping Works: Step-by-Step

Here is the full process, from first contact to delivery.

Step 1: Reach Out to Book Your Slot

Contact Nakshatra Kids through one of their official channels:

• Phone: (+91) 97447 29060
• Email: support@nakshatrakids.com
• WhatsApp, using the chat button on the website
• Instagram direct message (@nakshatrakids_llp)

Customer support operates all seven days, from 9 AM to 8 PM. Mention that you want a video call shopping session, and the team will confirm a time that works for you.

Step 2: Share What You're Shopping For

Before or at the start of the call, tell the team the occasion — a birthday, a christening or baptism, a festival like Onam, Vishu, Diwali, or Christmas, or everyday casual wear. Mention the child's age, approximate height and weight, and any color or theme preference. This helps the stylist prepare relevant outfits before the call even starts.

Step 3: Join the Live Video Walkthrough

During the call, a stylist shows you outfits in real time. You can ask to see:

• Different colors of the same design
• Close-up shots of embroidery or handwork
• How the fabric moves and folds
• Matching accessories, if available

This step replaces the trial-room experience you'd get in the physical Kodakara store.

Step 4: Get Real-Time Fit and Sizing Guidance

The stylist uses the measurements or age you shared to recommend a size. If you're unsure, they can compare two sizes on camera and explain the difference in fit — the step that most directly cuts down on size-related returns.

Step 5: Ask for Customization, If You Want It

Nakshatra Kids offers made-to-order customization on colors, themes, and handwork. If you have a specific look in mind, such as a particular theme for a birthday frock or a specific style of baptism gown, you can request it during the same call.

Step 6: Confirm the Outfit and Place Your Order

Once you're happy with the design and size, the stylist helps you complete the order on the call itself. Ask about the price, expected delivery timeline, and whether the piece is ready to ship or made to order, since Nakshatra Kids lists both options across its collections.

Step 7: Track Your Order Until Delivery

After the order is placed, you'll receive updates the same way you would with any online purchase from the brand. Keep the phone number or email you used during the call handy in case the team needs to reach you.

What You Can Shop For on a Video Call

Nakshatra Kids' video call shopping service covers its full product range, including:

• Birthday frocks and step-birthday theme dresses
• Party wear and designer gowns
• Baptism and christening dresses
• Pattu pavadai and traditional festive wear
• Skirt and top sets
• Onam, Vishu, Diwali, Pongal, and Christmas outfits
• Everyday cotton and casual wear

Shopping for a Baptism or Christening Dress on Video Call

Baptism shopping brings up questions almost every parent asks: where to find a baptism gown, how to pick the right size for a newborn or infant, and whether a matching set can be made to order. A video call is especially useful here, since baptism dresses often involve delicate handwork and specific fabric choices that photos alone don't capture well.

On a video call, you can:

• See the actual embroidery and fabric of baptism sets up close.
• Ask the stylist to compare ready-to-ship pieces against made-to-order options.
• Request a custom baptism set in a specific color, fabric, or handwork style.
• Get size guidance based on your baby's current age and weight, which matters more for baptism wear than standard age-based sizing charts.

Nakshatra Kids' baptism collection includes both ready-to-ship frocks and pre-order handwork sets, so a stylist can walk you through what's available immediately versus what needs lead time to stitch.

Who This Service Is Best For

Video call shopping works especially well for:

• Busy parents who don't have time for a store visit
• Families outside Kerala who can't reach the Kodakara store easily
• NRIs and international customers shopping for Indian festive or baptism wear
• Gift buyers picking an outfit for a child's birthday or celebration
• First-time baptism or christening shoppers who have questions about sizing and etiquette
• Anyone ordering a custom or made-to-order design

In-Store vs. Regular Online vs. Video Call Shopping

Tips to Get the Most Out of Your Video Call

• Keep your child's recent measurements or age and weight ready.
• Note the occasion, date, and any theme or color you have in mind.
• Choose a well-lit spot for your side of the call, so you can see colors accurately.
• Have a stable internet connection to avoid interruptions.
• Ask about both ready-to-ship and made-to-order timelines before you decide.

Frequently Asked Questions

1.How do I book a video call shopping session with Nakshatra Kids?

 Call (+91) 97447 29060, email support@nakshatrakids.com, message the website's WhatsApp chat button, or send a direct message on Instagram (@nakshatrakids_llp). The team will confirm a convenient time slot with you.

2.Is the video call shopping service free?

 Nakshatra Kids does not list a separate fee for the video call consultation on its website. It's offered as part of their regular customer service to help you choose outfits from home. Confirm current pricing directly with the team when you book, since policies can change.

3.What app do I need for the video call? 

The team confirms the calling platform when they schedule your slot. Since WhatsApp is already available as a contact option on the Nakshatra Kids website, a WhatsApp video call is a common way sessions are arranged.

4.Can I get a custom baptism or christening set made through a video call?

 Yes. Nakshatra Kids offers customization on colors, fabric, and handwork, and you can discuss a custom baptism set with the stylist during your call.

5.How does the stylist help me choose the right size without a trial? 

The stylist asks for your child's age, height, and weight, then compares sizes on camera and explains fit differences — the step that most directly addresses the sizing guesswork behind most online apparel returns.

6. Can NRIs and international customers use this service?

Yes. The video call format lets customers outside Kerala, and outside India, get the same guided shopping experience as an in-store visit.

7.What occasions can I shop for during a video call session?

 You can shop for birthdays, baptisms and christenings, festivals like Onam, Vishu, Diwali, and Christmas, party wear, and everyday casual wear, since the service covers the full Nakshatra Kids catalog.

8.What happens after I approve an outfit on the call?

The stylist helps you place the order during the same call, confirms whether the item is ready to ship or made to order, and shares an expected delivery timeline before you end the session.

Final Thoughts

Video call shopping gives parents the guided, in-person feel of the Nakshatra Kids store in Kodakara, Thrissur, without the travel. It's a practical fix for the biggest problem in online kidswear shopping: not knowing how something will actually look and fit. Whether you're picking a birthday frock, a festive pattu pavadai, or a baptism set for your baby, a short video call can save you a size-wrong return and a lot of guesswork.