Return & Refund Policy

CHANGE OF MIND RETURNS

“Change of mind” includes purchases you have made in error accidentally ordered the wrong size or color, items that don’t fit the way that you would like or unwanted gifts.

COLOR ISSUES

Customer doesn’t like the color or style, and wishes to change to another color or style/pattern/design. All item pictures may not be 100% accurate of colors due to different display settings. Colors difference from pictures displayed.  We have done our best to display as accurately as possible the colors of the dresses shown on our website /Facebook page.  However, because the colors you see depend on your monitor and other settings, we cannot guarantee that your monitor’s display will be exactly accurate.  Picture featured is only for illustration purposes, please base on the actual product received.

SIZE ISSUES

Some items we had already clearly stated the measurement in our websites.  Please confirm the measurement stated that are suitable or not before you consider to purchase.  All size & measurement charts serves as a guidelines only.  We cannot guarantee 100% accuracy.  The measurement might have a difference of 1.0-2.0cm vary to the real item.  For more information, you may seek our advice. All size & measurement charts serves as a guidelines only.

CUSTOMER’S ISSUE

Customer carelessness of handling or opening the parcel may damage the items to scissor or penknife cut and dirt due to dirty hand. Please be careful when opening your parcel. Happen Bleaching when or after wash

Non-returnable items

  • Color different slightly from the picture are not allowed to return or exchangeable.
  • We will not process refunds for incorrect purchase or change of mind.
  • Sold out items are not available for exchange.
  • All size & measurement charts serves as a guidelines only. We cannot guarantee 100% accuracy.
  • Items damage while courier service or transport delivery to you.
  • If the goods/products has been used or damaged by the customer, there will not be any refund.

 Returnable items

  • If something is faulty means large area of damage , incorrectly described or different from the sample shown we will provide an exchange or refund provided the item is returned within a reasonable time with proof of purchase.
  • The returned goods/products will be checked with the receipt together and the goods should be in the good condition.
  • The packaging should also be in original condition in original shipping container as received.

For Shipping Address:

Nakshatrakids LLP,  Perambra P O,

Thrissur 680 689 Kerala, India.

99475 29061/9961442770